Messaging on Criteo

• Locate the partnering space that you want to message and click View details.

• Select Message Partner to communicate directly with the Media Owner and click Send. The Media Owner will receive this message as an email and through their Criteo account.

• Once a Media Owner has sent you a Proposal, click on the Proposals tab from your Criteo Dashboard.
• To message a Media Owner, locate the relevant Proposal, click the Actionsdropdown menu and Message partner.

• Similarly, once your Brand is involved in a Campaign, click on the Campaigns tab and select the Campaign that you want to message the Media Owners about.
• Click the Actions dropdown menu and View campaign. 

• To message all Media Owners involved in the Campaign, click the Bulk actions dropdown menu and select Message all partners.

• To message a Media Owner about a specific Media space, scroll to Accepted spaces at the bottom of the page, locate the relevant space, click the Actions dropdown menu and Message partner.

4) At the Activation level.

• When your brand is involved in an Activation, click on the Activations tab and select the relevant Activation to message the Media Owner.
• Click the Actions dropdown menu and Message partner.

5) Through the in-app messaging portal.

• Once you’ve started a conversation with a Media Owner, either by accepting a Proposal or beginning a Campaign or Activation, you can access your conversation history and send new messages by clicking on the Messages tab from your Criteo Dashboard.

• You can search your messages based on the space or Media Owner keywords from this page. Type a message in the textbox, click Send, or attach a file by clicking on the paperclip icon. Unread messages appear in bold.