Ensure your account details are correct and up to date.
In this article:
Entering your Account Details
Changing your Account Password
Click the drop down menu that is next to your name on the top right of the screen, then select Settings.
In the Account details tab, you can enter your personal and business details.
- Scroll down and click on Save & update once your details have been updated.
If you're still having trouble with this, please reach out to your customer service rep or contact instore.support.apac@criteo.com, and a member of our team will be in touch.