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Ensure your account details are correct and up to date.
In this article:
Entering your Account Details
Changing your Account Password
Click the drop down menu that is next to your name on the top right of the screen, then select Settings.
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In the Account details tab, you can enter your personal and business details.
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- Scroll down and click on Save & update once your details have been updated.
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If you're still having trouble with this, please reach out to your customer service rep or contact instore.support.apac@criteo.com, and a member of our team will be in touch.